Refunds

Refund Policy

Last updated: June 2026

We stand behind the quality of the pilot workflow. This policy explains when refunds apply.

Quality Guarantee

For your first questionnaire engagement, if the delivered draft is not meaningfully useful against the questions answerable from the documentation you provided, you may request a refund within 7 days of delivery.

How Refunds Work

• Email hello@questforgeai.ai within 7 days of delivery and explain the issue.
• We will first offer to revise the work where a revision can reasonably fix the issue.
• If we cannot meet the agreed standard, we issue a refund through the payment provider.

What Is Not Refundable

• Engagements where required documentation was missing after we requested it.
• Requests to make claims unsupported by supplied documentation.
• Completed monthly subscription periods already delivered.
• Requests made more than 7 days after delivery.